Privacy policy

Last updated 12/05/2026

Who we are

Halo Ai Technologies, ABN 82 801 499 583, registered in Australia.

What we collect

Account information you provide when you create an account. Files you upload to your Database. Usage telemetry tied to your account for the purpose of billing and improving the product. We do not collect anything outside of these three categories.

Where it lives

On Australian infrastructure. It does not leave the country. It is encrypted at rest with AES 256 and in transit with TLS 1.3.

Who can see it

The named users on your firm’s account. The agent operates on your data on your behalf, scoped to your firm, your Job, and your user credential. Halo employees can access support tickets you raise. We do not browse customer data outside of explicit support requests.

How long we keep it

For the life of your account, plus seven years for records associated with regulated work. On request, we will delete account data within thirty days of cancellation, subject to any legal hold.

Your rights

You can access, correct, export, and delete the personal information we hold about you. Write to privacy@haloai.com.au. We respond within fifteen business days.